BLS International Services Ltd (hereinafter referred to as "BLS") is a service provider for Embassy of Vietnam in New Delhi ("The Embassy"). BLS is an outsourced partner of the Embassy.
BLS is responsible for scheduling appointments, acceptance of applications, acceptance of visa and logistic fees, submission of applications at the Embassy and returning the passport back to the applicant/s.
It must be noted that the grant or refusal of the Vietnam visa is at the sole discretion of the Embassy and BLS is neither involved in the process nor is liable or responsible in any manner whatsoever for any delay in processing or grant or rejection of the visa application of any applicant by the Embassy, which reserves the right to ask for further documentation and to refuse the visa application.
BLS takes every reasonable precaution while handling the documents of the applicant/s and shall not be liable in any manner whatsoever to the applicant/s for any documents which are lost in transit by accident, theft, natural calamities (act of god) or any other reason outside the control of, or not arising out of a willful default of BLS and also if documents are hand over directly to the applicant/s.
The applicant/s agrees and accepts that the courier acceptance and delivery service through which the documents are returned to the applicant/s by BLS is operated by a third-party vendor. BLS does not control or operate any courier company, neither does it control or operate any facility or service provided by the courier company. BLS disclaims any and all liability for any loss or damage caused to the applicant/s in the event that his/her documents are delayed/ misplaced/ lost/ damaged by the courier company, whether such delay/ misplacement/ loss/ damage result from negligence, accident or any other cause. In no event shall BLS and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever due to such delay/ misplacement/ loss/ damage of the documents, including the Applicant's passport. Without prejudice to the aforesaid, BLS's and/or its representatives sole and exclusive liability in case a passport is lost or damaged in transit, is limited/restricted to the reimbursement of the amount of fees charged by the Embassy, for the replacement of a lost / damaged passport through normal application procedure and shall assist the applicant in the replacement of the lost visas. Such reimbursement of the fee amount will be made by BLS to the applicant/s only on the presentation by the applicant/s of the payment receipt issued by the Embassy. The applicant/s agrees that the foregoing limitation of liability is an agreed allocation of risk between the parties and this limitation of liability is and shall be an integral part of this disclaimer.
BLS or any of its officers, director, employees, agents etc. shall have no any responsibility and/or liability of any nature, for any reason whatsoever for any delays, or for loss of or damage to any visa application, passport or other documents, caused by, or occurring whilst any application, passport or document is in the possession of, any third party postal or courier service, including, during the process of transportation of visa applications, passport or other documents between BLS and the Embassy and when being returned by BLS to the visa applicant/s.
Negotiable Instruments wherever applicable are subject to realization. The service charges once received by BLS from the applicant/s will not be refundable under any circumstances, irrespective of whether or not the desired visa is granted by the Embassy.
Advertising material may accompany the relevant documents at the time they are returned to the applicant/s. If the applicant/s does not wish to receive any such advertising material along with the relevant documents, the applicant/s must intimate the BLS in advance at the time of submitting the documents.
BLS, in its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. No employee of BLS has any authority whatsoever to change / amend / amplify or withdraw any or all of the terms and conditions mentioned herein without the prior written approval of BLS.
These terms and conditions shall be governed and construed in accordance with the laws of India Any claims or disputes arising in relation to the services provided by BLS to the applicant shall be subject to the exclusive jurisdiction of the courts in India.
The applicant hereby accepts and confirms that the applicant and/or his/her representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein.
912, Indra Prakash Building, 21, Barakhamba Road, New Delhi – 110001 (India)